Limited Lifetime Warranty

When you purchase a Regency, you own an award winning product designed for great looks, ease of use and superb performance. Quality is engineered into every component, from the heavy duty steel firebox to intricate laser cut decorative accents.  Each Regency fireplace is backed by the most comprehensive warranty program in the industry.


The Regency Limited Lifetime Warranty covers:
 

Gas Products:

    • Combustion chamber
    • Heat exchanger
    • Burner tubes / pans
    • Ceramic glass
    • Brick panels
    • Gold plating
    • Embers, pebbles, crystals, stones

Wood Products:

    • Firebox
    • Heat exchanger
    • Ceramic & Vermiculite baffles
    • Ceramic glass
    • Convector airmate
    • Airtubes
    • Castings
    • Ashdrawer
    • Gold plating
    • Door handles

Pellet Products:

    • Firebox
    • Heat exchanger
    • Burn pot
    • Firebox panels
    • Ceramic logs
    • Ceramic glass


This warranty is only valid if purchased through an authorized dealer and is not transferrable.  Products purchased through auctions/online auctions/etc. or sold “as is” is not covered by manufacturer warranty, nor does it cover replacement of missing components from any package purchased “as is”.  This warranty does not extend to any damage that occurs in shipment.  This warranty is void if the original serial number on the product is altered or removed. Ask your Regency dealer for more information or read your owner's manual for full warranty details.
 

Register Your Warranty

Use our online warranty registration form, found under Customer Care, to register your Regency Fireplace Product.
Warranty Registration Form