Resources for Owners

Resources for Owners

Regency fireplace products are built to exacting standards, with every element carefully considered.  We strive to maintain this attention to detail past the point of purchase, via our comprehensive Limited Lifetime Warranty and comprehensive customer support. Below are links to resources that will help you service & maintain your Regency fireplace to ensure it continues to work for a long, long time.

Service & Maintenance

Fireplace Care Articles
Fireplace Care Articles
Learn how to care for, operate, and troubleshoot your Regency fireplace Learn More
Fireplace Care FAQs
Fireplace Care FAQs
Discover answers to the most commonly asked questions by owners Learn More
Fireplace Care Videos
Fireplace Care Videos
Watch tips and tricks for care, operation, and troubleshooting your unit Watch Videos
Manuals
Manuals
Find all current & discontinued owners and remote manuals Find Your Manual

Warranty & Claims

Warranty Registration
Warranty Registration
Register your warranty to ensure coverage Register Warranty
Lifetime Warranty
Lifetime Warranty
Explore our industry-leading lifetime limited warranty coverage See Warranty Terms
Warranty Claims
Warranty Claims
Discover the steps to making a warranty claim Learn More
Rebate Claims
Rebate Claims
Submit & track rebate claims Submit Rebates

Customer Care

Contact Us
Contact Us
Get in touch & find our corporate mailing addresses Get in Touch
My Account Login
My Account Login
Register your warranty, track claims & manage your Regency account Login