Technical Writer

Location: Delta, BC

In this dynamic, fast-paced environment, the Technical Writer is responsible for creating and maintaining all FPI product related literature, information and documentation. This position is available for remote work – candidates may work from wherever they do their best work. Applicants from Canada and the United States are encouraged to apply.
 

Duties and Responsibilities

  • Maintain professionalism and act in a manner consistent with FPI mission and guiding principles
  • Follow all organizational Health & Safety programs; actively participate in Health & Safety training with the purpose of gaining knowledge and understanding
  • Contribute to a positive work environment focusing on Lean and continuous improvement initiatives
  • Write, format, update and maintain all company Instruction Manuals, Installation sheets literature and documentation, documenting, recording and tracking all changes
  • To support technical documentations use completed English manuals to create French and/or Spanish (if applicable) language versions by coordinating material, formatting language within platforms such as in Indesign, and uploading completed manuals onto Ignite/Regency websites.
  • Manipulate engineering product drawings, create illustration diagrams for inclusion into manuals & instruction sheets to properly depict & describe each procedure or process
  • Where required, supply draft versions of Product Manuals and other required documentation in a timely manner for product certification submissions to test agencies
  • Where required, once Product Manuals have been reviewed, edited, finalize and release all required documents to Production & Purchasing
  • Where required, create, maintain, translate and post on-line all related decals & stickers required for Production, including maintaining serial decal sequence numbers to serial number decals
  • Where required, assign part numbers to manuals, instruction sheets and decals, and update BOM with numbers for ECN’s and system set-up
  • Prepare approval applications & keep track of expiry/renewal dates on product for EPA, MEA and Commonwealth of Massachusetts, and other jurisdictions and agencies as required
  • Work with FPA (Australia) on technical documentation needed for certification of new products and modification to existing products for Australia and Canature when/if required
  • Maintain Annual Spec Book by creating new product spec pages, and proofing existing specs to ensure they are up to date
  • Work with R&D and Technical Services to observe installation and services procedures in order to gather product specifications, pictures, drawings, and illustrations for Instruction Manual layout in a clear& concise format
  • Work with Technical Services to obtain an understanding of product functionality and end-user requirements
  • Other related duties as required

Abilities/Skills/Knowledge

  • Bilingual (French/English) is an asset
  • Bilingual (Spanish/English) is an asset
  • Must be self-motivated, a self-starter, and a team player
  • Good judgement and decision-making ability a must
  • Excellent communication skills – both written & verbal
  • Computer knowledge in a Windows environment required – must be proficient with Adobe InDesign, Illustrator, CorelDraw, Photoshop. Familiar with Microsoft Office – Excel & Word, Adobe Acrobat, creating PDF files for web and print. Familiarity with digital cameras

Education/Training

  • Post-Secondary education, technical training in computer systems, and software

Experience

  • Minimum 1-2 years of technical writing work experience
  • Experience in an engineering, production and/or hearth industry environment an asset

What We Offer

  • Remote work available
  • Competitive compensation package
  • Extended health & dental benefits
  • RRSP matching program
  • Profit-sharing
  • Compressed work schedules (with short Fridays)
  • Professional development opportunities
  • Employee events (Monthly Mingles, Summer BBQ, Holiday celebrations)
  • Team Building / Health & Wellness activities
  • Employee Purchase Program
  • Friendly environment with Peer Recognition program
  • Smart Casual dress attire
  • Free coffee and parking

How To Apply

Interested candidates are invited to submit a resume with cover letter to the Human Resources Department by Applying Online or by email at employment@regency-fire.com.

We thank all applicants for applying but only short listed applicants will be contacted.