Fireplace Care Video Library

Taking care of your Regency Fireplace will protect it and ensure a beautiful fire for a very long time.  View our video instructions for fireplace maintenance and tech tips for gas, wood and pellet burning units. Learn on how to safely handle, remove and clean stainless steel faceplates and glass doors, light the pilot on Regency gas fireplaces or use and program your remote control. For wood or pellet burning stoves you will learn how to start a fire and how to keep your stove in optimum working condition.

Gas - City Series

  • City #7: Installing Glass

    How to remove and reinstall the firebox glass panels for a seamless glass finish. For 1, 2 and 3...

  • City #8: Glass Safety Barrier

    How to install and align the glass safety barrier for a seamless glass finish. For 1, 2 and 3...

  • CC40 Framing Kit Install

    How to install the Regency Chase Steel Framing Kit for the City Series CC40 Corner gas fireplace.

  • CV72 Install Fireplace Glass

    Demonstration on how to remove and reinstall the firebox glass panels. Applies to Regency City...

Gas - Maintenance - Glass Cleaning

  • Cleaning Glass With Louvers

    Tutorial with instructions on how to properly clean the glass on Regency gas fireplaces with...

  • Cleaning Glass on Bellavista

    Instructions on how to clean the glass in your Regency B36XTE or B41XTE gas fireplace with...

  • Cleaning Glass on CE Series

    Instructions on how to clean the glass of your Regency CE Series Gas Fireplace (B36XTCE, B41XTCE,...

  • Cleaning Glass on LRI/HRI Unit

    Instructions on how to clean the glass of your Regency Liberty LRI or Horizon HRI gas insert with...

  • LRI/HRI Low Profile Faceplate

    Instructions on how to clean the glass on Regency Liberty LRI and Horizon HRI series gas inserts ...

  • Glass & Steel Maintenance

    Safely handle, remove and clean Regency gas fireplace stainless steel faceplates and glass doors...

  • Glass Removal - Horizon

    Glass Door Removal & Cleaning for the Regency Horizon HZI540E & HZI390E fireplace gas inserts.

  • Glass Removal L390E & L540E

    Glass Door Removal & Cleaning for Regency Liberty L540E & L390E gas fireplace inserts.

Gas - Pilot light

  • CPI Mode: Bellavista B36/B41

    Instructions to change from electronic ignition mode to continuous pilot mode on Regency...

  • CPI Mode: CE Series

    How to set your CE Series, gas fireplace to continuous pilot mode from electronic ignition mode.

  • CPI Mode: Horizon Fireplaces

    Switching from electronic ignition mode to continuous pilot mode on Regency Horizon HZ30E and...

  • CPI Mode: LRI/HRI Low Profile

    Switching from electronic ignition mode to continuous pilot mode on Regency Liberty LRI and...

  • CPI Mode: LRI/HRI Vignette

    How to set your Regency Liberty LRI or Horizon HRI series gas insert to continuous pilot mode...

  • Pilot Light: Piezo Igniter

    Tutorial with instructions for lighting a piezo style pilot light on Regency gas fireplaces.

  • Pilot Light: Direct Spark

    Tutorial with instructions on how to light a pilot light on Regency gas fireplaces using a direct...

Gas - Remotes

  • Battery Change: Proflame

    Tutorial with instructions on how to change the batteries in a Regency gas fireplace proflame...

  • Proflame Remote Control

    Tutorial with instructions on how to operate the Proflame Remote Control with a Regency gas...

  • Firegenie Remote Control

    Tutorial with instructions on how to operate the Firegenie Remote Control for Regency gas...

  • Grandview Remote Operation

    Turn on your pilot light, light your fire, adjust your heat output, turn on ember-bed lights...

  • L/HRI Receiver Battery Swap

    How to replace the remote receiver batteries in your Regency Liberty LRI or Horizon HRI series...

  • Wall Receiver Battery Swap

    Replacing the batteries in your wall mounted remote receiver for Regency gas fireplaces.

Pellet

  • Cleaning Your Pellet Stove

    Tutorial on how to clean your pellet stove.

  • Lighting a Fire: Pellet Stove

    Tutorial with instructions on how to properly start a fire in a Regency pellet stove.

Wood

  • Cleaning Wood Stoves

    Tutorial with instructions on how to properly clean and maintain your Regency wood burning stove.

  • Clean Glass on Wood Stoves

    When cleaning your freestanding wood burning stoves ceramic glass make sure to use a soft cloth...

  • Clean Glass on Wood Inserts

    Cleaning the glass on your wood burning fireplace insert is easy! Simply wipe on non-ammonia...

  • Lighting Classic Wood Stoves

    Tutorial with instructions on how to light and maintain an optimal wood burn in a Regency wood...

  • Lighting Catalytic Stoves

    Use your Cascades Wood Stove to its fullest potential with these helpful tips.

  • Lighting Catalytic Insert

    Get the most from your Cascades Wood Insert with these helpful tips.

  • Lighting a Fire: CF780

    Fireside Tips with Larry Wolf: There are 4 easy steps to lighting a wood fire in a Regency Wood...

  • Lighting a Fire: Ri50

    There are 4 easy steps to lighting a wood fire in a Regency Wood Fireplace. Now you can enjoy the...

  • Why Am I Getting Smoke?

    Cold dense air can create pressure and push smoke into a room prior to a proper draft being...