At Regency, our past 40 years have been focused on providing a high-level of service while building high-quality and reliable products that our customers can enjoy for years to come – a guarantee backed by our industry leading warranties.
How we Design our Products
Regency gas, wood, and pellet products are proudly made in North America. We use only the finest materials in our manufacturing facilities; taking pride in building a reliable, quality product. Our state of the art facility spans over 240,000 square feet and is constantly being upgraded with the latest tools of the trade.
Regency is committed to research and development to ensure we maintain our reputation for innovation, quality, and value. By our team of more than 30 designers and engineers using the latest 3D CAD technology, cutting edge manufacturing resources and certified in-house testing laboratories, we are able to respond quickly to market demands and regulation changes to create highly efficient, stunningly beautiful fireplaces.
Lifetime Warranty
Our commitment to quality is practiced at every step in the process, including inspecting every product before it is shipped.
When you purchase a Regency, you own an award winning product designed for great looks, ease of use and superb performance. Quality is engineered into every component, from the heavy duty steel firebox to intricate laser cut decorative accents. Each Regency fireplace is backed by the most
comprehensive warranty program in the industry.
Cost Efficiency
Never before have home heating costs been higher. Turn your furnace way down and zone heat with our beautiful, reliable and convenient Regency products. Not only can you cut your fuel bills in half, but you’ll be able to enjoy the timeless comfort of a Regency fire.
Customer Satisfaction
We are committed to customer satisfaction and providing the highest level of support. Our Regency products are sold through a network of over 2000 fireplace retailers. To ensure top-level service to our customers, we leverage 7 distribution centers across North America backed by a team of dedicated technical and customer support professionals.
Regency’s Delta manufacturing facility has been audited by EuroCert European Inspection & Certification Company S.A & was awarded the ISO 9001:2015 certificate. ISO 9001:2015 is a universal quality management standard managed by International Organization for Standardization (ISO) that provides requirements for an organization to consistently provide products and services that meet customer statutory and regulatory requirements. Customer Satisfaction is a core element of ISO 9001:2015 & the certification ensures that organizations keep Customer Satisfaction as the top priority.
Our Commitment to the Environment
We understand that as a company it is our responsibility to engineer and carefully design our Wood Stoves and Inserts to meet the standards of Environmental Protection Agency. Our team of engineers have designed the firebox to create airflow around the wood so that it burns completely, resulting in very little ash and next to no polluting smoke into our environment.
Why Regency? Because it’s more than a fireplace.