Strong governance ensures long-term stability, compliance, and trust.
As part of the NIBE Group, Regency adheres to structured governance frameworks designed to ensure transparency, accountability, and regulatory compliance.
Health & Safety (HSE)
We are committed to protecting the health and safety of our employees, contractors, and visitors through strong leadership, accountability, and continuous improvement.
- COR Certified through Manufacturing Safety Alliance of BC
- Key HSE Pillars of Culture, Awareness and Accountability driving our success
- Culture: Becoming an employer of choice by creating an aligned, accountable, and high-performing, growth culture.
- Awareness: Promote and engage a high-level culture of care that promotes a high-performance culture.
- Accountability: Drive desired behaviors through leadership development that align with our mission and strategic business objectives.
Regulatory Compliance
Our industry is highly regulated, particularly in emissions and safety.
We actively manage compliance with:
- Environmental regulations (EPA, Canadian, Australian standards)
- Safety certifications and testing requirements
- Building code compliance
- International trade regulations
- Occupational health and safety laws
Compliance is continuously monitored across our business units.
ISO Certifications
Regency maintains the following certifications:
- ISO 9001:2015 – Quality Management System
- ISO 14001:2015 – Environmental Management System
These globally recognized standards ensure disciplined processes across manufacturing, quality control, environmental management, and continuous improvement.
Regency’s Delta manufacturing facility has been audited by EuroCert European Inspection & Certification Company S.A & was awarded the ISO 9001:2015 certificate. ISO 9001:2015 is a universal quality management standard managed by International Organization for Standardization (ISO) that provides requirements for an organization to consistently provide products and services that meet customer statutory and regulatory requirements. Customer Satisfaction is a core element of ISO 9001:2015 & the certification ensures that organizations keep Customer Satisfaction as the top priority.
The ISO 9001:2015 certification process helped Regency’s Delta 120,000 square foot manufacturing facility build a solid & robust Quality Management System (QMS) which provides exceptional support in design & manufacturing of high-end Hearth products and services.
The President Sudhir Lamba says “We are committed to the highest quality standards in our products, business, and culture. I am proud of our committed and engaged team members who helped us achieve this significant achievement. Our Quality Management system enables our mission to be a world leader in the design, manufacturing, marketing, and sales of hearth products”
Ethical Business Practices
We are committed to:
- Transparent business conduct
- Responsible supply chain management
- Fair labor practices
- Anti-corruption and ethical sourcing policies
Governance is not just oversight — it is a framework that protects our customers, employees, partners, and brand.
Regency supports and complies with the Canadian Government’s Bill S-211, an act to fight against forced labour and child labour in supply chains. Read our report in how we comply with Bill S-211 - View Bill S-211 Report
Commitment to Sustainability & Social Responsibility
Regency Fireplace Products is committed to providing a safe, healthy, and supportive work environment as well as treating our employees, contractors, and clients with respect, dignity, and equality.
As a member of the NIBE Group, Regency proudly upholds NIBE’s values and code of conduct, which is based on 8 guiding principles:
- Respect for human rights - we treat all employees fairly, worthily and with respect.
- Good working conditions - we offer good working conditions and opportunities for personal development
- Reduced environmental impact - we consider the environment at every stage of our value chain.
- Good business ethics—Business relationships and methods are based on compliance with legislation and the application of good business ethics.
- Responsible purchasing - we make responsible purchases and place requirements on our suppliers.
- Product liability - the products' function, quality, safety, and environmental characteristics are the most important conditions for the Group's continued development.
- Social commitment - we are involved in the networks and communities where we are active.
- Transparency - communication is straight, honest and follows applicable legislation, regulations, and standards.