Resources for Owners

Resources for Owners


Regency fireplace products are built to exacting standards, with every element carefully considered.  We strive to maintain this attention to detail past the point of purchase, via our comprehensive Limited Lifetime Warranty and comprehensive customer support. Below are links to resources that will help you service & maintain your Regency fireplace to ensure it continues to work for a long, long time.

Service & Maintenance

Fireplace Care Articles

Fireplace Care Articles
Learn how to care for, operate, and troubleshoot your Regency fireplace Learn More

Fireplace Care FAQs

Fireplace Care FAQs
Discover answers to the most commonly asked questions by owners Learn More

Fireplace Care Videos

Fireplace Care Videos
Watch tips and tricks for care, operation, and troubleshooting your unit Watch Videos

Manuals

Manuals
Find all current & discontinued owners and remote manuals Find Your Manual

Warranty & Claims

Warranty Registration

Warranty Registration
Register your warranty to ensure coverage Register Warranty

Lifetime Warranty

Lifetime Warranty
Explore our industry-leading lifetime limited warranty coverage See Warranty Terms

Warranty Claims

Warranty Claims
Discover the steps to making a warranty claim Learn More

Rebate Claims

Rebate Claims
Submit & track rebate claims Submit Rebates

Customer Care

Contact Us

Contact Us
Get in touch & find our corporate mailing addresses Get in Touch

My Account Login

My Account Login
Register your warranty, track claims & manage your Regency account Login